Boyz n the (virtual) hood

I hope you’ve had some time to take a tour of the new blog. And if you haven’t, please, for the love of all that is holy, go do it because the effort it took for me to build and design and create this blog just about killed me.

In the spirit of transparency, I have to admit that when I say I “built” this blog, I don’t mean I taught myself how to code in HTML and built it all up from scratch. I used a site called Showit that offers premade blog templates and advertises itself as an easy “drag and drop” kind of a thing. So I pretty much had a breakdown trying to do the baby version of blog design.

I feel like in most people’s brains, there’s this little section that’s in charge of helping you figure out how to do technical things. However, in my brain, there’s just an empty hole where that section should be. I wonder if you can see it on a CT? I might look into this…I see a medical research paper documenting my brain deficit happening.

Thank goodness for the live chat feature. You can send the Showit team any question and they’ll walk you through it. Not to brag, but I developed a semi-close relationship with a few of the people who man the desk. First of all, whenever I wrote to this one guy, he would always say, “It’s wonderful to hear from you!” WITH an emoji smiley face. I mean, how often does someone open their correspondence by expressing the pure delight your very existence brings them?

Another example: I deleted something major in my template that I shouldn’t have. I mean, the stupid site even warned me as I was about to delete it, telling me, in so many words: WARNING—deleting this gobbledygook can change your whole site and once you do it, it can never in the history of time be changed without upsetting the very fabric of the universe. Given my comprehensive knowledge of everything tech, I decided I knew better and would delete it anyway. It was my finest moment.

Naturally, a few days later, I needed that stuff I deleted. I live-chatted with whoever was on call and explained the problem. The magnitude of my panic was off the freaking charts. Thirty minutes later, I received a message back that read, “It should be back up and running now!” I was incredibly relieved, especially since the universe as we know it was seemingly unharmed. I wrote back immediately, “Thank you SO MUCH! You saved my freaking life.” And help guy’s response? This gif:

AMAZING.

I typed out another question the next day, got the response I needed to fix the problem, and another help guy wrote back using a simple gif of Michelle from “Full House” giving a thumbs up and saying, “You got it dude!”

The members of the Showit help team are my BOYZ (even if some of them are girls). I think I might send them a thank-you cake…

  1. Shauna

    July 3rd, 2019 at 6:07 pm

    Oh how I’ve missed your posts

  2. Meredith

    July 3rd, 2019 at 9:31 pm

    That made my day!!

  3. Marianne

    July 3rd, 2019 at 10:06 pm

    You are Hilary Meredith. An Erma Bombeck for the digital age.

  4. Meredith

    July 4th, 2019 at 12:22 pm

    OMG thank you!

  5. Christina

    July 4th, 2019 at 7:12 am

    I feel like we need something like this company’s ability to handle the tough questions, but for every day life questions. Plus their positive reinforcement and affirmation for the job well done! You should try them with a question about how to make adolescent boys stay off devices for 1 hour.

  6. Meredith

    July 4th, 2019 at 12:22 pm

    This is brilliant. I will consult with the team.

  7. Gillian Sarah

    July 8th, 2019 at 2:00 pm

    Showit are my favourite support team of all time! 😀

  8. Meredith

    July 8th, 2019 at 2:07 pm

    I know! They’re the best! 🙂

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